FAQs
How long are sessions with a psychologist?
Psychotherapy sessions are approximately 50 minutes long.
What is your cancellation policy?
We have a 24 hour cancellation policy, a 100% of the fee will be required when an appointment is cancelled in less than 24 hours of the appointment.
What is Telehealth?
Telehealth refers to online video sessions where you can access mental health support remotely, using a computer or smartphone, without the need for face-to-face appointments.
Many clients find that the online video sessions provide the same level of connection, engagement, and support as in-person consultations.
Are there any rebates on psychologist appointments?
Yes, if you obtain a Mental Health Care Plan & referral from your GP or Psychiatrist, you can qualify for Medicare rebates of up to $93.35 for 10 sessions per calendar year. Also, if you have private health insurance, you might be eligible for additional rebates. It’s best to check with your fund about your specific entitlements.
Do you need a referral to see a psychologist?
No, you do not need a referral. You can book an appointment with a psychologist without a referral from your GP or a psychiatrist. If you decide to do this you will need to pay the full amount for your sessions out of your own pocket.
What should I expect from my first session?
The first session typically begins with the psychologist going over important paperwork, including personal information and consent forms covering confidentiality, fees, and session details. If referred by a GP or psychiatrist, the details of the Mental Health Treatment Plan are discussed. The remaining session time is dedicated to discussing the issues prompting therapy, delving into background history such as family, social relationships, work history, and past counseling. The psychologist aims to gain a thorough understanding of the concerns and collaboratively develops a flexible plan for future therapy sessions if time allows.